Writing

Notes from the floor.

How entertainment venues get found, get booked and get guests back. Written by someone who ran an arcade for ten years.

Older posts

Websites and Booking

Your venue does not need a custom website

A custom-coded website is a maintenance bill you pay in evenings. What a venue needs is a site it can change in five minutes and that takes bookings without anyone answering a phone.

Mar 11, 2024 · 3 min read
Social and Content

How to build a digital brand people actually want to follow

Imagine a friend who only ever shouts discount codes at you. You would cross the street. That is what a promotional feed is, and it is why nobody engages with it.

Mar 11, 2024 · 3 min read
Running the Venue

Four things to do before launching your entertainment business

The digital checklist for opening a venue is four items long, not forty. Here is the minimum that makes you findable and bookable on day one.

Mar 11, 2024 · 3 min read
Email

Start building an email list before you need one

Your booking system already collects an email address from every group that walks in. Turning that into a list you are legally allowed to use takes one checkbox and it is the cheapest marketing you will ever own.

Feb 28, 2024 · 4 min read
Marketing Strategy

Five tips to market your VR arcade

Nobody books a birthday party because of pixels per eye. Five marketing changes for VR arcades, from someone who ran one from 2017 and made most of these mistakes first.

Feb 24, 2024 · 3 min read
Social and Content

Quality over quantity on social media

Twenty scheduled posts a month getting three likes each is not an algorithm problem. Post one or two things a week that are actually worth seeing and the numbers move.

Feb 16, 2024 · 2 min read
Paid Ads

Stop paying to advertise outside your service area

Nobody drives 160 km to go bowling. If your ads reach five other cities with 25 closer competitors in them, you are paying to send people to somebody else.

Feb 14, 2024 · 4 min read
Free scan

Find out what's broken. Free.

I run the same diagnostic on every new venue, and I'll send you the report whether or not you ever hire me.

Same day · Run by me, not a bot · Sarnia, Ontario